FAQ – GlobalMed Essential
1. About Our Products: At GlobalMed Essential, we offer a wide range of medical products designed to meet the needs of healthcare providers and individuals. Our products include:
• Personal Protective Equipment (PPE)
• Diagnostic Equipment
• Surgical Instruments
• First Aid Kits
• Incontinence Products
• Medical Monitoring Devices
We source our products from trusted manufacturers to ensure quality and reliability.
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Q2: Are your products FDA-approved or certified?
A2: Yes, all of our products comply with necessary regulatory standards, including FDA approval and CE certification, depending on the product type. We prioritize the quality and safety of our products to ensure they meet global healthcare standards.
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Q3: How do I know if your products meet quality standards?
A3: Each product we sell undergoes strict quality control checks before being shipped. We work with certified manufacturers and suppliers who follow Good Manufacturing Practices (GMP) and international quality standards.
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2. Ordering and Shipping
Q1: How can I place an order with GlobalMed Essential?
A1: You can easily place an order through our website by browsing our product catalog and adding items to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your purchase.
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Q2: What is the minimum order quantity (MOQ)?
A2: The MOQ varies depending on the product category. Please refer to the product description page for specific details about the MOQ for each item.
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Q3: Can I track my order?
A5: Yes, once your order is dispatched, you will receive an email with tracking information so you can monitor your package's journey.
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3. Payments
Q1: What payment methods do you accept?
A1: We accept a variety of secure payment methods including:
• Credit/Debit Cards (Visa, MasterCard, American Express)
• Net Banking
• UPI
All transactions are processed securely.
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6. Account Management
Q1: How can I create an account with GlobalMed Essential?
A1: To create an account, simply click on the "Sign Up" button on the top right of the website and fill in your details. Once registered, you’ll be able to track orders, save payment information, and receive special promotions.
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Q2: I forgot my password; how can I reset it?
A2: If you've forgotten your password, click the "Forgot Password?" link on the login page and follow the instructions to reset your password via email.
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Q3: How can I update my personal details or order information?
A3: To update your details, simply log into your account and navigate to the "Account Settings" section. From there, you can modify your contact details, shipping address, and more.
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7. Customer Support
Q1: How can I contact customer support?
A1: You can reach our customer support team by emailing us at sakshi@globalmedessential.com or by calling our helpline at 9108954200. We’re available Monday to Friday from 9 AM to 6 PM.
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Q2: What should I do if I have an issue with my order?
A2: If there’s an issue with your order, please contact our customer support team as soon as possible. We will assist you in resolving the issue promptly, whether it’s a product defect, incorrect order, or any other concern.
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8. Partnerships and B2B Inquiries
Q1: How can I become a supplier or partner with GlobalMed Essential?
A1: We’re always looking for new suppliers and partners to expand our product range. If you’re interested in collaborating with us, please send an email to sakshi@globalmedessential.com with details about your products or services.
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